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Author Topic: Testimonial - Customer Support - re:Doug
Stephen-
Michaels
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Post Testimonial - Customer Support - re:Doug
on: December 10, 2015, 14:53
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Hi all -

I just wanted to shout out Doug and the JGS team.

I had purchased the last Allen package a year or so ago from you guys, and literally never use Paypal for any reason.

I was excited to see the new Allen lesson, so I rushed to get a Paypal Cash Card on my way home from work, only to find out later upon purchase that a credit card was needed to validate the purchase to confirm address. After having some theft with credit cards in the past, I've really scaled back putting my card over the internet for online purchases. I know, I know, I'm "THAT" guy...

I had emailed Doug, who responded literally within minutes of my email ( mind you east coast AM ) and Doug was empathetic and super helpful to get me the Allen lesson. He got it done in 5 minutes.

Kudos guys. Being in an online business myself, response time and support means the world to my customers, I can only say I'm super grateful, and will come back as long as you want to deal with "THAT" guy again.

Happy Holidays,
Stephen Michaels

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